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Suvela
Suvela

Payment Policy

At Suvela-Shop.com, we are committed to providing a secure, smooth, and convenient shopping experience. Please read our payment policy carefully before placing an order.

✅ Accepted Payment Methods

We accept the following payment options:

  • 💳 Credit / Debit Cards (Visa, MasterCard, Rupay, Maestro)

  • 🏦 Net Banking (All major Indian banks)

  • 📱 UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

  • 💼 Mobile Wallets

  • 💵 Cash on Delivery (COD) – Available on selected pin codes and products

💸 Cash on Delivery (COD)

  • COD is available for orders up to ₹2,000.

  • A COD handling charge may apply (if any, it will be displayed at checkout).

  • Suvela-Shop.com reserves the right to cancel COD orders in case of repeated non-acceptance.

🔒 Secure Payments

  • All online transactions on Suvela-Shop.com are processed through secure, PCI-DSS compliant payment gateways.

  • We do not store any sensitive card or banking information on our servers.

  • Your privacy and data security are our top priorities.

🛑 Payment Failure

  • If your payment fails, please retry after verifying the payment information.

  • If the amount is debited but order is not confirmed, the amount will be automatically refunded to your source account within 5–7 business days.

📄 Invoice & Billing

  • A digital invoice will be sent via email once the order is confirmed.

  • All prices are inclusive of GST and applicable taxes as per Indian law.

📞 Need Help?

For any payment-related issues or assistance, contact us:

📧 payments@suvela-shop.com
📱 WhatsApp Support: +91-7276520122

Thank you for shopping with Suvela-Shop.com – your trust means everything to us 💛