Privacy Policy
At Suvela-Shop.com, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of information:
🔹 Personal Information
- Name, email address, phone number, and shipping/billing address
- Payment details (processed securely via third-party gateways)
- Order history and preferences
🔹 Technical Information
- IP address, browser type, device information
- Cookies, usage data, and referring URLs
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order updates and shipping details
- Improve our website and customer service
- Send promotional emails (only if you opt-in)
- Prevent fraud and ensure transaction security
3. Data Security
We implement strict security measures to protect your information:
- SSL encryption for data transfer
- PCI-DSS compliant payment gateways
- Restricted access to personal data
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
- Trusted third-party partners (for shipping, payments, etc.)
- Legal authorities when required by law
- Analytics tools (e.g., Google Analytics) to improve our services
5. Your Rights
As a user, you have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications at any time
- Request data portability or restrict processing
To exercise these rights, email us at privacy@suvela-shop.com
6. Cookies
We use cookies to:
- Personalize your browsing experience
- Remember your preferences and cart items
- Track website traffic and performance
You can manage or disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please read their policies before sharing your information.
8. Children's Privacy
We do not knowingly collect personal data from children under the age of 13. If a parent or guardian believes we have unknowingly collected such information, please contact us immediately.
9. Policy Updates
This policy may be updated from time to time. All changes will be posted on this page with the "Last Updated" date.
Last Updated: [June 2, 2025]
Contact Us
If you have any questions or concerns regarding our Privacy Policy, feel free to reach out:
📧 Email: support@suvela-shop.com
📱 WhatsApp Support: +91-7276520122
Thank you for trusting Suvela-Shop.com 💛
Your privacy is our priority.