Shipping Policy

At Suvela-Shop.com, we aim to deliver your orders quickly, safely, and at minimal cost. Please review our shipping policy below to understand how we handle delivery.

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🚚 Shipping Coverage

• We deliver across all serviceable pin codes in India.

• International shipping is currently unavailable.

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📦 Order Processing Time

• Orders are processed within 24–48 hours of successful payment.

• Orders placed on weekends or holidays will be processed on the next working day.

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⏱ Delivery Timeline

Note: Delivery times may vary during sales, festive periods, or due to courier delays.

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💵 Shipping Charges

• Standard Shipping: ₹70 (Free on orders above ₹299)

• Cash on Delivery (COD): Additional ₹30 (if applicable)

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📍 Tracking Your Order

• Once shipped, you will receive a tracking link via email or WhatsApp.

• You can also track your order in the “My Orders” section of your account.

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🔁 Delivery Attempts

• Our courier partners will attempt delivery up to 3 times.

• If undelivered, the product will be returned to us. You may contact us for re-shipping at additional cost.

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🚫 Incorrect Address / Undelivered Packages

• Please ensure your address and contact details are accurate while placing the order.

• Suvela-Shop.com is not responsible for delays or failed deliveries due to incorrect or incomplete address.

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❗ Delays & Exceptions

• Delivery may be delayed due to natural calamities, strikes, lockdowns, or courier service issues.

• We will notify you promptly if any unexpected delay occurs.

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Need Assistance?

For shipping-related queries, contact us:

📧 support@suvela-shop.com
📱 WhatsApp: +91-7276520122

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Thank you for choosing Suvela-Shop.com. We’re committed to delivering joy to your doorstep 💛